Shipping

PROCESSING (CUTOFF) TIMES

All orders for in-stock  will ship according to the cutoff time on regular business days. If there are any unforeseen delays, we will reach out to you by e-mail or phone to confirm the additional processing time. For assembled items, please allow an additional 3-5 business days to process and prepare your order before shipping.

POSSIBLE SHIPPING DELAYS

• If the item you chose is not in-stock (we may reach out to you for further instructions) there may be additional delays to process your order.
• Please allow longer times for your order to arrive in remote areas and during sale periods. Delivery times may also be extended during US and international holidays. 
• If the address is determined to be undeliverable by the carrier, the package will not be re-shipped.

*”First Class Mail” is only offered for items under 16 oz, and non-shaft type items.”Standard Express US D2D”, “Expedited US D2D”, and “2-day Air US D2D” shipping services may be with either USPS or Fedex. If you need a specific carrier, please choose the desired shipping option provided by that carrier (which may require additional costs). PO box delivery addresses must have USPS carrier selected as the shipping option. 2-day Air service not available for PO box addresses, Guam, Puerto Rico, Virgin Islands, Northern Marina Islands, and Armed Forces territories. First Class Mail is not recommended for customers who need their orders delivered within 5 business days. Please select a faster method/carrier (or contact us if you have questions).

If you selected a shipping method with determined delivery dates, such as “2-Day Air Shipping” or “Overnight Shipping”, the delivery date will be counted as the Nth day starting with the following business day after the ship date. For example, if you place your order on a Friday after the cut-off time with 2-Day Air, your order will arrive on Wednesday (assuming no holidays in between).

Free shipping offer only applies to orders delivered in the Continental US.  

WHAT YOU NEED TO KNOW ABOUT SHIPPING

CARRIERS

The default shipping carrier, unless otherwise specified by the customer-selected shipping option during checkout, will be ,FEDEX, UPS, OR USPS. If your package is returned by the carrier, we will not re-ship it unless additional postage is paid.

 HOW CAN I TRACK MY PACKAGE?
Once your order ships, you will receive an automated email with the tracking link from our shipping carrier. Please allow 24 hrs for the tracking link to be updated correctly. For orders shipped with First Class Standard Shipping, there will be no en-route updates aside from the initial carrier pick-up and final delivery update.

RISK OF LOSS

All purchases of physical items from GolfGripssuperstore are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.